26, Report:
#1436737
Posted Date:
Apr 01 2018
Total Home Protection Be aware of what you DON'T get with Total Home Protection Philadelphia Pennsylvania
I bought a 12 month + 1 bonus Platinem level total home protection home warranty on December 7, 2017. I skipped the Gold and went to Platinum wanting the extra protections. On February 23 2018 my sump pump quit. It had been raining for days at this point. Of course my basement start...
Entity
Categories: Home Warranty Companies, Home warranty company
27, Report:
#1427552
Posted Date:
Feb 06 2018
Total Home Protection Scam contract, lying salesperson Nationwide
Be very very careful of these people; their company is based on a scam sales approach and a tricky small print contract that basically covers nothing (their sales team blatantly lies about their coverage, it's extent and how the process works. Arguably, consumers should read their...
Entity
Categories: Home warranty company
28, Report:
#1427021
Posted Date:
Feb 03 2018
total home protection/cross country home warranty had a service person come to repair our fridge , the service person said the thermostat was bad and they tried to find one to fix and said part was unavailable for this fridge! sent in report that their recommendation was to replace the fridge ! Fort Lauderdale Florida
report was filed by service person to replace fridge, we contacted the warranty company and the said it was being investeigated which has now been way over 10 days they said it would take! we have lost food becaus the fridge have ben flucuating so bad in temperature. we have called ...
Entity
Categories: Appliance Repair, Appliances
29, Report:
#1419463
Posted Date:
Dec 27 2017
Total Home Protection STAY AWAY - SCAM - They do not honor contract Philadelphia Pennsylvania
I, along many others (do your research) have been scammed by Total Home Protection. They do not honor their contract and do everything possible to avoid paying out any repairs. Their tactics include not picking up, diverting, stringing you along, long delays, no call backs, bad cont...
Entity
Categories: Home Warranty Companies, Home warranty company
30, Report:
#1381675
Posted Date:
Jun 27 2017
Total Home Protection Took over $700 from my policy premium $1729 when I cancel my policy. Philadelphia Pennsylvania
This company is ripoff. The customer service is horrible. I made two service call and it took 2 months to get technician first first call and it took 3 months for second call. Both calls where related to my two refrigerator. First one they said it can't be repaired and they will not...
Entity
Categories: Home Warranty Companies
31, Report:
#1380382
Posted Date:
Jun 21 2017
Total Home Protection Total home shield Total Home Protection is a scam philadelphia Pennsylvania
Purchased a home warranty. My ice maker went out so I called for repair. Spoke to Ms. Paris who said she was claims person at total home. They sent someone out who said they had to order parts. Never heard back. A few weeks later a contacted Total Home Protection and spoke to ...
Entity
Categories: Home Warranty Companies
32, Report:
#1379916
Posted Date:
Jun 19 2017
Total Home Protection This company is a RIP OFF they take your monthly payment & leave you hanging when you need them Philadelphia Pennsylvania
I contracted w/THP in December 2016. In March 2017 my dishwasher was acting up so I called THP to file a claim. After a few days of calling back & forth I spoke w/the dispatch manager Kim she asked if I could cover costs & she would reimburse me w/a company check. I advised that I...
Entity
Categories: Warranty Companies
33, Report:
#286965
Posted Date:
Nov 27 2007
DIRECT ENERGY TOTAL HOME PROTECTION - DIRECT ENERGY FAILS TO ACT IN GOOD FAITH Toronto Ontario
A maintenance contract sold over the phone by Direct Energy claiming to provide service in four hour turnaround. My mistake to say proceed.
Direct Energy collects premium month after month for over two years in the name of maintenance, total protection TPP etc.
One day, my fur...
Entity
Categories: Utility Companies